Shipping & Delivery

DELIVERY TIMES

Please expect a slight delay in pick-up and delivery during this pandemic period.

Please note that our delivery times are estimates only and are not guaranteed. The estimated delivery time will always be in business days (excluding weekends and holidays). As soon as our packages are sent to our shipping provider, arrival times are out of our control.

VENICE AND VICA BEAUTY are not liable for:
  • Mistakes made by EasyParcel & DHL Express

  • Wrong addresses were given by customers

  • Damage to orders by postal service

  • PO box issues

  • Stolen packages after delivery 

Please contact us at shopveniceandvica@gmail.com and provide the order number if you have any specific questions about your shipment.

 

SINGAPORE ORDERS

EasyParcel 

Provides fast delivery service within 1-2 working days after pickup (which excludes holidays and weekends).

 

INTERNATIONAL ORDERS

DHL Worldwide Express

As a Singapore-based company, our goal is to deliver your order quickly, safely, and efficiently.

Premium service provided by DHL Express. Delivery within 3-7 working days (which excludes holidays and weekends).

International shipping rates for DHL Express are based on weight and destination country. Live shipping rates are displayed during checkout.

*Customs, duties, and additional taxes are the responsibility of the buyer.

 

TIP: Buy more and save on shipping!